Nelly Server Unscheduled Maintenance

[GlowHost-James]

Just a quick update to let you know we are still working on reloading and configuring the OS and cPanel. Unfortunately, this does take several hours since we must configure everything from scratch, including all the additional extras GlowHost offers as standard.

We will keep you informed as we progress. Thanks for your patience.

[Jeff Nikkel]

This is completely unacceptable. Why have you not given a status update in the last 8 hours?!

[Alexander]

Currently we are restoring the accounts starting from p.

[kabuki]

This is crazy. There is a completely different website on my URL and I haven't gotten email in hours. This has gone on way too long. I am surprised there is not a back up server in case of a failure.

[Alexander]

This is crazy. There is a completely different website on my URL and I haven't gotten email in hours. This has gone on way too long. I am surprised there is not a back up server in case of a failure.

Please, open a ticket regarding this issue to let us check it.

[kabuki]

it was something to do with my browser and caching. I wish my email was working.

[Alexander]

it was something to do with my browser and caching. I wish my email was working.

Again, we can investigate your issue more closely via ticket.

Now, we are starting restoration of the accounts from w.

[Alexander]

Restoration has been completed. Please, check your websites and in case any problems are found, please, open a ticket for our Tech Support dep. regarding it.