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Thread: Zed server migration

  1. #1
    AndrewGlow is offline Master Glow Jedi
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    Default Zed server migration

    Our Company has great news for those of our customers whose accounts are hosted on the shared server Zed. We've decided to replace it with a brand-new and much more powerful machine. This upgrade requires migration of cPanel accounts to the new server. The transfer procedure will be initiated on 16th of November and will last for several days. Accounts will be migrated in alphabetic order, one-by-one.

    We will keep you notified on the progress. Should you have any questions or comments, feel free to post them in this thread.

    Please read these details carefully:

    Server Name: Zed
    Service Start: Saturday, 16th November 2013
    Details: Zed Server Migration
    Expected Downtime: No downtime expected

    Those, whose domains use NS ns1.gendns19.com and ns2.gendns19.com, will need to change NS to ns11.gendns.com and ns12.gendns.com right after migration. Support of gendns19.com will be discontinued soon.

    Please, do not change your NS until you are informed that migration of your data is completed! Every client on the server will be informed individually by email with the new server details once your account has been fully migrated.

    This means work will begin at some point during this date.

    As always, we recommend that you have local copies of your web site in the event of unforeseen issues which may result in complete and total data loss on the server. While we do not anticipate this to be an issue, it is always a wise choice to have copies of your web site in multiple locations.

    You can make copies of your web site using the backup option in your cPanel.

    If you want to be notified about updates in our forum thread, please click "Thread Tools" at the top right of the first post in the forum thread, then select Subscribe. This will send out instant email notifications of any updates to this thread. Below is what it looks like if you are having trouble finding this option.

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    Last edited by Matt; 11-20-2013 at 02:57 AM. Reason: Nameservers should not be updated until client is personally notified.
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  2. #2
    macnocrat is offline Newbie
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    Aug 2013
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    1

    Default November 16th is a Saturday. Clarify date please.

    November 16th is a Saturday.
    Please read these details carefully:

    Server Name: Zed
    Service Start: Thursday, 16th November 2013
    Details: Zed Server Migration
    Expected Downtime: No downtime expected

    Those, whose domains use NS ns1.gendns19.com and ns2.gendns19.com, will need to change NS to ns11.gendns.com and ns12.gendns.com right after migration. Support of gendns19.com will be discontinued soon.

    Please, do not change your NS until you are informed that migration of your data is completed! Every client on the server will be informed individually by email with the new server details once your account has been fully migrated.

    This means work will begin at some point during this date.

    As always, we recommend that you have local copies of your web site in the event of unforeseen issues which may result in complete and total data loss on the server. While we do not anticipate this to be an issue, it is always a wise choice to have copies of your web site in multiple locations.

    You can make copies of your web site using the backup option in your cPanel.

    If you want to be notified about updates in our forum thread, please click "Thread Tools" at the top right of the first post in the forum thread, then select Subscribe. This will send out instant email notifications of any updates to this thread. Below is what it looks like if you are having trouble finding this option.

    Click image for larger version. 

Name:	subscribe.gif 
Views:	413 
Size:	8.2 KB 
ID:	418
    Last edited by Matt; 11-20-2013 at 02:56 AM. Reason: Nameservers should not be updated until client is personally notified.

  3. #3
    AndrewGlow is offline Master Glow Jedi
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    Default

    Thank you for the notification!

    I have modified the post.
    Have no fear,
    GlowHost is Here!

  4. #4
    Alexander's Avatar
    Alexander is offline Technical Analyst
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    Jul 2007
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    1,872

    Default

    IMPORTANT!

    Please, do not change your NS until you are informed that migration of your data is completed! Every client on the server will be informed with the new server details once your account has been fully migrated. Thank you for your patience.
    Last edited by Matt; 11-19-2013 at 02:16 PM.

  5. #5
    AndrewGlow is offline Master Glow Jedi
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    Default

    Please note, new IP will be 206.190.151.180 (the new server)
    Have no fear,
    GlowHost is Here!

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