Dear Valued Customers,
Emergency maintenance is required and has been scheduled for Nelly server. This machine's hard drive went read-only at 5:30PM by EST and we had to reboot this server to bring it back online. At this time Nelly is running a FSCK. We will notify you as soon as problem is completely resolved.
Please read these details carefully:
Server Name: Nelly
Service Date: Monday, 11 November, 2013
Service Window: 5 PM to 6 PM
Details: Nelly Server Unscheduled Maintenance
Expected Downtime: 25 minutes
We are currently working on this server and will have service restored as soon as possible. Please do not call or open support tickets regarding the downtime as floods of tickets at our helpdesk will only slow response times for other users. We will post updates as they become available in this forum thread.
Please post any questions that you may have in this forum thread so that common questions that may arise surrounding this issue can be answered in a central location instead of individual support tickets which will slow down response times for everyone involved.
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We sincerely apologize for the unexpected inconvenience and are working as fast as we can to restore service.
Thank you for choosing GlowHost.