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Thread: Is FTP Down?

  1. #1
    QHF's Avatar
    QHF
    QHF is offline Nearly a Master Glow Jedi
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    Default Is FTP Down?

    I'm trying to download a copy of a website using FileZilla to a folder on by Desktop. Everything seemed to be working fine until it suddenly disconnected. My FTP client is has been trying to reconnect to complete the download but all I'm getting over and over in the status window is the following:
    Could not connect to server
    Status: Delaying connection for 5 seconds due to previously failed connection attempt...
    Status: Resolving address of (my web ftp site)
    Status: Connecting to (ip address and port)...
    Status: Connection established, waiting for welcome message...
    Error: Could not connect to server
    Status: Delaying connection for 5 seconds due to previously failed connection attempt...
    Status: Resolving address of (my web ftp site)
    Status: Connecting to (ip address and port)...
    Status: Connection established, waiting for welcome message...
    Error: Could not connect to server
    Status: Delaying connection for 5 seconds due to previously failed connection attempt...
    Status: Resolving address of (my web ftp site)
    Status: Connecting to (ip address and port)...
    Status: Connection established, waiting for welcome message...

    If I ping the IP Address given, it error's out. Is something not working now with FTP?




    QHF

    "This is an Emergency?"

  2. #2
    AndrewGlow is offline Master Glow Jedi
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    Default

    Hello,

    Maybe your IP address has been blocked by the server. What's your server?

  3. #3
    QHF's Avatar
    QHF
    QHF is offline Nearly a Master Glow Jedi
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    Default

    Deb. Why would it be blocked by the server? 3/4 of the download completed before this happened.
    QHF

    "This is an Emergency?"

  4. #4
    AndrewGlow is offline Master Glow Jedi
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    Default

    It could be blocked if your FTP client opened too many simultaneous connections, but as far as I see, your IP is not blocked. I would advice you to open a ticket so our technicians will take a look.

  5. #5
    QHF's Avatar
    QHF
    QHF is offline Nearly a Master Glow Jedi
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    Default

    It looks like the trasfer has started up again but there is a large delay between file transfers and now I'm getting the following:
    Command: RETR RedRoyalRed.jpg
    Response: 150-Accepted data connection
    Response: 150 36.2 kbytes to download
    Response: 226-File successfully transferred
    Response: 226 0.289 seconds (measured here), 125.50 Kbytes per second
    Status: File transfer successful
    Status: Starting download of (path to web site) /RedPurpleRed.jpg
    Command: PASV
    Response: 227 Entering Passive Mode (72,9,253,162,124,128)
    Command: RETR RedPurpleRed.jpg
    Response: 150-Accepted data connection
    Response: 150 27.0 kbytes to download
    Response: 226-File successfully transferred
    Response: 226 0.237 seconds (measured here), 113.53 Kbytes per second
    Status: File transfer successful
    Status: Starting download of (path to web site) /RedOrangeKelly.jpg
    Command: PASV
    Response: 227 Entering Passive Mode (72,9,253,162,136,1)
    Command: RETR RedOrangeKelly.jpg
    Response: 150-Accepted data connection
    Response: 150 33.7 kbytes to download
    Response: 226-File successfully transferred
    Response: 226 0.277 seconds (measured here), 121.89 Kbytes per second
    Status: File transfer successful
    In is entering Passive Mode and I think this is causing the problem, but I could be wrong.
    QHF

    "This is an Emergency?"

  6. #6
    QHF's Avatar
    QHF
    QHF is offline Nearly a Master Glow Jedi
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    Default

    No need for a help ticket. The file transfer just pickup and is now working normally. I guess just the threat of the awesome GlowHost Help Desk was enough!
    QHF

    "This is an Emergency?"

  7. #7
    AndrewGlow is offline Master Glow Jedi
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    Default

    Nice to hear that

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