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Thread: How to change ftp password

  1. #1
    abacab is offline Almost no longer a newbie!
    Join Date
    Dec 2008
    Posts
    3

    Default How to change ftp password

    I go into the control panel, then files, then ftp accounts. There is a buttom that says "change password" but when I click on it, it says that action is not allowed.
    Thanks

  2. #2
    GlowAlex is offline Master Glow Jedi
    Join Date
    Sep 2007
    Posts
    188

    Default

    Hello,

    Please make sure that you are logged as a user (not reseller or root) and the account you want to change the password for is really an ftp account (there are some default ftp accounts which have the same password as cPanel password). If you're still unable to resolve the issue please open a trouble ticket and provide your account details.

    Thank you.

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