support tickets not working

[salmon]

I'm trying to submit a support ticket and all I'm getting is this error.


Please fix the following errors...
- You must enter a valid priority.
- You must enter a valid subject.
- You must enter a valid message.
- You must enter a valid domain name.



All these feild did have information in them.

[Matt]

Are you logged in to your account manager or trying to post as an unregistered user?

[salmon]

Yes. I was logged into my account.

[Matt]

Which department did you choose?
What browser and version are you using?
Have you tried a different browser?

[salmon]

I tried to submit a ticket from each department.

All tickets had the same form to be used. All produced the same error when I tried to submit.

IE7 and FireFox 3.6.2

[Matt]

What is your MyGlow username or a ticket number from an old ticket so I can try logged in as you and see what is happening.

[Matt]

Nevermind, I found you.

Try it now, it should work.

[salmon]

oddly enough... I went in, changed the password so you could login and thought I'd try again and it worked. Looks like something was stuck and changing the password gave it a kick.