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Thread: Maintenance Notice - April 30th 2AM EST - Orlando, FL hotel.gendns.com Server

  1. #1
    Larry's Avatar
    Larry is online now Customer Care
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    Default Maintenance Notice - April 30th 2AM EST - Orlando, FL hotel.gendns.com Server

    Notice to customers in our Orlando, FL location hosted on the hotel.gendns.com server.

    We will be performing maintenance. Our monitoring systems have alerted our team that there are 3 bad sectors on the backup drive. Because of this, we will be replacing the backup drive on the hotel.gendns.com server.

    Maintenance Window: Maintenance will occur this Thursday (April 30th) at 2:00 AM EST and 3:00 AM EST.

    Affected Clients: All customers hosting with us on the hotel.gendns.com server are affected.

    Additional Information: While we do not expect a long term outage, please plan for up to 1 hour of downtime. Our team will be taking precautionary measures to prevent extended downtime.

    Thank you for your understanding, and continued business while we work hard to improve our services. If you have any questions about this maintenance, please feel welcome to get in touch with us, and we will always be here to help and answer your questions.

  2. #2
    ThomasGlow's Avatar
    ThomasGlow is offline Customer Care
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    Dear customers,

    The maintenance has been successfully completed. The backup drive on the hotel.gendns.com server has been replaced without any issues.

    Thank you for your understanding and cooperation while we work hard to improve our services.

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