Results 1 to 3 of 3

Thread: Important Maintenance Notice - Phoenix AZ - 10/18/2019 2AM-9AM EST

  1. #1
    Larry's Avatar
    Larry is offline Customer Care
    Join Date
    May 2018
    Posts
    879

    Default Important Maintenance Notice - Phoenix AZ - 10/18/2019 2AM-9AM EST

    Notice to All GlowHost Customers in our Phoenix, AZ location

    As part of our commitment to offer the best service and infrastructure to our customers, we are announcing an important maintenance that will occur from 2AM-9AM on October 18th at our Phoenix location. Please go over the following details so you are prepared.

    Description of Maintenance

    Our engineering team has discovered a software bug in some top rack switches that provide connectivity to our servers. To resolve the issues, we will be conducting maintenance at the scheduled time on the affected devices. The purpose of the maintenance is to perform code updates on affected switches.

    During the maintenance window, there may be a very brief service disruption for about 15 minutes or less while the devices reload the new software updates. We will be monitoring all servers during this time and our networking team will be taking all necessary precautions to prevent any disturbances.

    Maintenance Window

    - Maintenance will start at 2:00 AM Eastern on 10/18/2019
    - Maintenance will end at / around 9:00 AM Eastern on 10/18/2019

    Affected Clients

    All customers hosting websites or dedicated services in our Phoenix, AZ location

    Thank you for your continued business! If you have any questions about this maintenance, please feel welcome to ask and we will always be here to address any questions.
    Last edited by Larry; 3 Weeks Ago at 03:40 PM.

  2. #2
    Larry's Avatar
    Larry is offline Customer Care
    Join Date
    May 2018
    Posts
    879

    Default

    The maintenance window has been updated.

  3. #3
    Larry's Avatar
    Larry is offline Customer Care
    Join Date
    May 2018
    Posts
    879

    Default

    Notice to all customers,

    An additional window has been added to the maintenance. Details are as follows.

    Maintenance Window

    - Maintenance will start at 3:00 AM Eastern on 10/23/2019
    - Maintenance will end at / around 7:00 AM Eastern on 10/23/2019

    During the maintenance window, there may be a very brief service disruption for about 15 minutes or less while the devices reload the new software updates. We will be monitoring all servers during this time and our networking team will be taking all necessary precautions to prevent any disturbances.

    Thank you for your continued business! If you have any questions about this maintenance, please feel welcome to ask and we will always be here to address any questions.

Similar Threads

  1. Maintenance - Uniform.gendns.com 08/27/2017 at 2AM EST
    By GlowHost-Daniel in forum Outages and Scheduled Maintenance
    Replies: 0
    Last Post: 08-25-2017, 12:42 AM
  2. Scheduled Maintenance on vern.gendns.com - 10/01/2016 2AM to 6AM
    By GlowHost-James in forum Outages and Scheduled Maintenance
    Replies: 1
    Last Post: 10-01-2016, 05:38 AM
  3. Scheduled Maintenance in Phoenix, AZ datacenter
    By AndrewGlow in forum General Announcements
    Replies: 0
    Last Post: 04-27-2015, 04:58 PM
  4. Vern Scheduled Maintenance. Monday Oct 22th 2AM EST
    By sergey in forum Outages and Scheduled Maintenance
    Replies: 0
    Last Post: 10-21-2007, 08:21 PM
  5. Haylee Scheduled Maintenance. Sunday May 13th 10 PM EST
    By Matt in forum Outages and Scheduled Maintenance
    Replies: 1
    Last Post: 05-14-2007, 12:11 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

1 2 3 4 5 6 7 8 9 10 11 12 13 14