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Thread: Server Vern unscheduled maintenance

  1. #1
    Alexander's Avatar
    Alexander is offline Technical Analyst
    Join Date
    Jul 2007
    Posts
    1,371

    Exclamation Server Vern unscheduled maintenance

    We suspect hardware problems on the server Vern. Thus, we need to bring it down in order to perform some tests. This will happen tonight, 17th of December, at 1 am by EST. Expected downtime is few hours. We deeply apologize for any possible inconveniences.

    Please read these details carefully:

    Server Name: Vern
    Service Date: Tuesday, 17 December, 2013
    Service Window: 1 AM to 3 AM
    Details: Server Vern Unscheduled Maintenance
    Expected Downtime: 3-4 hours

    If this server goes unresponsive at the time specified above, it will mean that our datacenter technicians are working on it and will have service restored as soon as possible. Please do not call or open support tickets regarding the downtime as floods of tickets at our helpdesk will only slow response times for other users. We will post updates as they become available in this forum thread.

    Please post any questions that you may have in this forum thread so that common questions that may arise surrounding this issue can be answered in a central location instead of individual support tickets which will slow down response times for everyone involved.

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    Again, we sincerely apologize for the unexpected inconvenience and are working as fast as we can to restore service.

    Thank you for choosing GlowHost.
    Last edited by GlowSteve; 12-16-2013 at 05:11 PM.

  2. #2
    David I is offline Newbie
    Join Date
    Jun 2010
    Posts
    1,245

    Default

    Server has been checked and problems with the hardware were fixed.

    We are sorry for any inconvenience caused.
    Last edited by Alexander; 12-17-2013 at 10:06 AM.

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