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Thread: No Joy in contact with Customer Support

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  1. #1
    dhunt is offline Newbie
    Join Date
    May 2011
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    I can follow the link till I am blue in the face. But unless I am able to login to get at it then it's fruitless. If you wish for someone to verify that I am real, pick up the phone now and call me at the number on file. If not, we have a totally different problem.

  2. #2
    Matt's Avatar
    Matt is offline GlowHost Administrator
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    Jan 2005
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    Behind your monitor
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    I was able to reach you on the phone, hopefully we have everything figured out now?

    If your ISP does not update their cache in the next 24 hours I would suggest calling them. Let us know how it goes.
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  3. #3
    dhunt is offline Newbie
    Join Date
    May 2011
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    Its working just fine. Found where there was a cache between your system and mine that was stuck. It's fixed.

    Ended up setting up static instead of dynamic on this end to fix the problem. Did I tell you how much I hate Dynamic?

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