Emails bouncing back

[Matt]

Whats happening is the mail server on Missy notices that promotem.com.au exists on Missy. It then checks to see if there is an email address called gary and when it doesn't find it, it rejects the email because it doesn't find a local sender by that name....trying to prevent spam...

So you can either set this address up on Missy, knowing that when adam replies it is going to go to the inbox on the missy server not the one on the server in AU, OR you ca set the MX for promotem.com.au to point to your mail server in AU

[Gary Lewis]

OK, we have promotemhost.com on missy and promotem.com.au in australia...there shouldn't be any confusion should there?

[Matt]

promotem.com.au also on Missy, and thats the problem. i see it in your WHM under "list accounts."

[Gary Lewis]

aha, thank you. Why do we have the australian domain in WHM? I know my office set it up...but I am new at this. Thanks.

[Matt]

I do not know why it would be in there, unless your people created it because they were planning on moving the site to the Missy server.

[Gary Lewis]

thank you, that would be the answer. we are planning to move it to missy but not yet. Ends.