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Thread: cP Backup Error

  1. #1
    bdominick's Avatar
    bdominick is offline I am a Glowru!
    Join Date
    Dec 2007
    Posts
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    Default cP Backup Error

    The following error has become a nightly occurrence with my backup routine on my dedicated server. I've been able to fix similar stuff when it has occurred on clients' accounts, but this one seems a little over my head.

    Here's the error notice by email:

    The backup of service's account encountered errors
    Please check /usr/local/cpanel/logs/error_log and /usr/local/cpanel/logs/cpbackup/1243486802.log for more information.
    Here is (I think) the relevant snippet from 1243486802.log:

    Code:
    Copying homedir..../bin/gtar: ./setup/source/postSetupShared.sh: Cannot open: Permission denied
    /bin/gtar: ./setup/remote/keys/install.sh: Cannot open: Permission denied
    /bin/gtar: ./setup/remote/keys/uninstall.sh: Cannot open: Permission denied
    /bin/gtar: ./setup/setup.sh: Cannot open: Permission denied
    /bin/gtar: ./key/remove.sh: Cannot open: Permission denied
    /bin/gtar: ./key/install.sh: Cannot open: Permission denied
    /bin/gtar: ./scripts/bash/syncBashAliases.logger: Cannot open: Permission denied
    /bin/gtar: ./scripts/bash/syncBashAliases: Cannot open: Permission denied
    /bin/gtar: ./scripts/bash/history: Cannot open: Permission denied
    /bin/gtar: ./scripts/bash/bashrc: Cannot open: Permission denied
    /bin/gtar: ./scripts/change_owner.sh: Cannot open: Permission denied
    /bin/gtar: ./scripts/ping: Cannot open: Permission denied
    /bin/gtar: ./scripts/connections.pl: Cannot open: Permission denied
    /bin/gtar: ./scripts/disk/template: Cannot open: Permission denied
    /bin/gtar: ./scripts/cron/foo: Cannot open: Permission denied
    /bin/gtar: ./scripts/chkservd_check: Cannot open: Permission denied
    /bin/gtar: ./scripts/dns/fixResolvers: Cannot open: Permission denied
    /bin/gtar: ./scripts/reallykill: Cannot open: Permission denied
    /bin/gtar: ./scripts/settings: Cannot open: Permission denied
    /bin/gtar: ./scripts/suspendlist: Cannot open: Permission denied
    /bin/gtar: ./scripts/clone/restoreIPs: Cannot open: Permission denied
    /bin/gtar: ./scripts/clone/cloneIPs: Cannot open: Permission denied
    /bin/gtar: ./scripts/clone/installIPs: Cannot open: Permission denied
    /bin/gtar: ./scripts/clone/remote: Cannot open: Permission denied
    /bin/gtar: ./scripts/clone/configure: Cannot open: Permission denied
    /bin/gtar: ./scripts/clone/lastSync: Cannot open: Permission denied
    /bin/gtar: ./scripts/clone/firstSync: Cannot open: Permission denied
    /bin/gtar: ./scripts/clone/userCheck: Cannot open: Permission denied
    /bin/gtar: ./scripts/syncSettings: Cannot open: Permission denied
    /bin/gtar: ./scripts/services/disableUselessServices: Cannot open: Permission denied
    /bin/gtar: ./scripts/doThemAll: Cannot open: Permission denied
    /bin/gtar: ./scripts/ssh/ssh1to2: Cannot open: Permission denied
    /bin/gtar: ./scripts/backup/configBackups: Cannot open: Permission denied
    /bin/gtar: ./scripts/backup/cpbackup_Sort.php: Cannot open: Permission denied
    /bin/gtar: ./scripts/mysql/mysqllimit: Cannot open: Permission denied
    /bin/gtar: ./scripts/mysql/repairAlldbs: Cannot open: Permission denied
    /bin/gtar: ./scripts/notify_loads.sh: Cannot open: Permission denied
    /bin/gtar: ./scripts/email/syncImap: Cannot open: Permission denied
    /bin/gtar: ./scripts/email/cleanspam: Cannot open: Permission denied
    /bin/gtar: ./scripts/email/roundcube/setupdb: Cannot open: Permission denied
    /bin/gtar: ./scripts/email/roundcube/install: Cannot open: Permission denied
    /bin/gtar: ./scripts/email/roundcube/uninstall: Cannot open: Permission denied
    /bin/gtar: ./scripts/email/roundcube/patch: Cannot open: Permission denied
    /bin/gtar: ./scripts/email/delete-from-to: Cannot open: Permission denied
    /bin/gtar: ./scripts/email/check_frozen_messages: Cannot open: Permission denied
    /bin/gtar: ./scripts/email/mail_limit: Cannot open: Permission denied
    /bin/gtar: ./scripts/email/mailQ: Cannot open: Permission denied
    /bin/gtar: ./scripts/email/defaultAddress: Cannot open: Permission denied
    /bin/gtar: ./scripts/vartest: Cannot open: Permission denied
    /bin/gtar: Error exit delayed from previous errors
    There doesn't seem to be any relevant entry in error_log.\

    Should I be changing permissions on all these dirs? Is soemthing else accessing them? Why would all this just start occurring after a year of no problems?

    Anybody have any thoughts?
    Brian Dominick
    | WebRoot Solutions
    | Server Administrator, Software Developer
    http://mywebroot.com

  2. #2
    Alexander's Avatar
    Alexander is offline Technical Analyst
    Join Date
    Jul 2007
    Posts
    1,375

    Default

    Hello, please, submit a trouble ticket regarding this issue.

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