Thanks for responding Alexander!
I was having a "no brainer" moment.... I can't do a redirect on our server that would affect her server. So, when the brain started working again, I just created a new login script to go to the correct IP.

Her server admin said that the IP doesn't reset when they restart the server, however, everything worked fine up until that point. At least with the new script if the IP changes again, I can just modify the script.

I did need to know how to do a redirect though, so as always, very helpful info from GH!