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Thread: Maintenance Notice - tango.gendns.com April 27th, 4AM EDT

  1. #1
    Larry's Avatar
    Larry is offline Customer Care
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    Default Maintenance Notice - tango.gendns.com April 27th, 4AM EDT

    As part of our commitment to provide top quality web hosting services, maintenance is required and has been scheduled for the following server.

    Please read these details carefully:

    Server Name: Tango
    Service Date: Saturday, 27 April, 2019
    Service Window: 4 AM EST start, to 8 AM EST estimated
    Details: Our monitoring software has discovered system errors, and we need to take the Tango server offline to undergo a complete file system check for consistency.
    Expected Downtime: 4 hours

    This means work will begin at some point during this time specified in the service window above, unless unexpected situations arise. During this service window, your site may go temporarily offline.

    As always, we recommend that you have local copies of your web site in the event of unforeseen issues which may result in complete and total data loss on the server. While we do not anticipate this to be an issue, it is always a wise choice to have copies of your web site in multiple locations.

    You can make copies of your web site using the backup option in your cPanel.

    Please return to this forum thread if you are interested in receiving status updates or to post any questions if you have them. You may need to register in order to post here.

    To receive instant notifications via email about updates which are posted in this thread:
    Please click "Thread Tools" at the top right of the first post in the forum thread, then select Subscribe. This will send out instant email notifications of any updates to this thread. Below is what it looks like if you are having trouble finding this option. (Click image for a larger version)Attachment 268

    Note:
    You will need to be registered on the forums in order to receive these notifications.

  2. #2
    Larry's Avatar
    Larry is offline Customer Care
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    Default

    Emails have been sent to all customers affected by this maintenance.

    If you have any questions, please open a support ticket from your MyGlow Account. Our technical staff will be diligently working to complete this maintenance as soon as we begin.

  3. #3
    GlowHost-John's Avatar
    GlowHost-John is offline Technical Analyst
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    Default

    We are starting the maintenance process in Tango server. We will update this thread when it is completed.

  4. #4
    GlowHost-John's Avatar
    GlowHost-John is offline Technical Analyst
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    Default

    This has been completed and server is back online.

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