GNAX Down

[Matt]

Arjuna is now back online. The others will follow shortly.

[Randem]

hopefully Penny will be back soon. We are assuming that in case of data loss all our files are safe on the backup drive? You guys are doing great but keeping us in the loop .

[salmon]

Looks like Aegir is at the end of the list. 21 hours down. If I lived closer. I'd be knocking on the DC door.

[Matt]

hopefully Penny will be back soon. We are assuming that in case of data loss all our files are safe on the backup drive? You guys are doing great but keeping us in the loop .

I wish we could do a better job of updating you faster, but thank you for the kind words.

The DC has been pretty quite with everyone tied up on the floor fixing various hardware issues.

As for the data, it should be safe if you have a backup drive. It really depends on what the techs find when they plug in the cart and see what all is failed. typically you wont loose your backup drive and primary drive at the same time.

[Matt]

Looks like Aegir is at the end of the list. 21 hours down. If I lived closer. I'd be knocking on the DC door.

If you mean the list in netstatus it has no impact in the order of how the servers are being repaired, they are being repaired in the level of simplicity of the fix in most cases. Actually Aegir was "fixed" several times already, they are looking at it again.

[salmon]

Yes, I was talking about the netstatus but referencing being last to be green not last to be repaired.

As always Matt. You do an AWESOME job of keeping us informed. At the end of the day, that’s what people want and need. Honest answers, good or bad. I really appreciate it.