GNAX Down

[salmon]

Thanks for the good customer service. Hard to come by.

[Matt]

Thanks for the good customer service. Hard to come by.

Question...No super surge protectors?

They have them, in the form of super breaker boxes, past that are the UPS which should clean the flow even further but I guess it was a whopper of a surge to get past all of they and still manage to fry some pieces of hardware.

[rlhanson]

I wasn't trying to get any level! lol I was just trying to give you some encouragement from a faithful gh customer!

I just read a long post from gnax about the outage, and they keep plugging their a/b servers but reiterrating that they have all this protection in place. I don't know enough about the technicalities but I do know GH will address what they need to in order to provide the level of service they normally provide.

I hope you get some answers Matt, and would definitely be interested in what the resolution is for future "lightening strikes".

[Matt]

Yeah you can count on that. Just look for "myusername" in that thread if you want to see me behind the scenes....

[rlhanson]

ohhhhh.... good stuff Matt.

8 more to go.

[salmon]

Go get'em Matt!

[rlhanson]

Any word on Missy status Matt?

[rlhanson]

Okay - looks like Missy is coming back!!!!!
e-mail is still struggling though.

[charlesh]

Matt,

Any word as to the status of Arjuna? I've got quite a few more than concerned clients right now.

Thanks,

[AndrewGlow]

Hi,

Waiting for update from DC. I'll update the thread as soon as we get any info regarding Arjuna and other servers.