If you have root access to your server and face any issues, the best way to investigate them is to examine logs.

It is really handy to have all these logs stored somewhere and cPanel provides us with such a list here:


Anyway, the huge PDF is hard to read, so you can find all main log locations in the table below.

cPanel logs
Access logs and user actions /usr/local/cpanel/logs/access_log
Account transfers and misc. logs /var/cpanel/logs
Auditing log (account creations, deletions, etc) /var/cpanel/accounting.log
Backup logs /usr/local/cpanel/logs/cpbackup
Brute force protection (cphulkd) log /usr/local/cpanel/logs/cphulkd.log
Cpanel dnsadmin dns clustering daemon /usr/local/cpanel/logs/dnsadmin_log
Cpanel taskqueue processing daemon /usr/local/cpanel/logs/queueprocd.log
DBmapping /usr/local/cpanel/logs/setupdbmap_log
EasyApache build logs /usr/local/cpanel/logs/easy/apache/
Error log /usr/local/cpanel/logs/error_log
Installation log /var/log/cpanel
License updates and errors /usr/local/cpanel/logs/license_log
Locale database modifications /usr/local/cpanel/logs/build_locale_database_log
Login errors (CPSRVD) /usr/local/cpanel/logs/login_log
Horde /var/cpanel/horde/log/
RoundCube /var/cpanel/roundcube/log/
SquirrelMail /var/cpanel/squirrelmail/
Panic log /usr/local/cpanel/logs/panic_log
Per account bandwidth history (Cached) /var/cpanel/bandwidth.cache/{USERNAME}
Per account bandwidth history (Human Readable) /var/cpanel/bandwidth/{USERNAME}
Service status logs /var/log/chkservd.log
Tailwatch driver tailwatchd log /usr/local/cpanel/logs/tailwatch_log
Update analysis reporting /usr/local/cpanel/logs/updated_analysis/{TIMESTAMP}.log
Update (UPCP) log /var/cpanel/updatelogs/updated.{TIMESTAMP}.log
WebDisk (CPDAVD) /usr/local/cpanel/logs/cpdavd_error_log
Website statistics log /usr/local/cpanel/logs/stats_log
Access logs and user actions /usr/local/cpanel/logs/access_log
Apache (web service) logs
Apache restarts done through cPanel and WHM /usr/local/cpanel/logs/safeapcherestart_log
Domain access logs /usr/local/apache/domlogs/{DOMAIN}
Processing of log splitting /usr/local/cpanel/logs/splitlogs_log
suPHP audit log /usr/local/apache/logs/suphp_log
Web server and CGI application error log /usr/local/apache/logs/error_log
Exim (mail service) logs
Delivery and receipt log /var/log/exim_mainlog
Incoming mail queue /var/spool/exim/input/
Log of messages rejected based on
ACLS or other policies
Unexpected/Fatal error log /var/log/exim_paniclog
IMAP, POP login attempts, transactions,
fatal errors and spam scoring
Mailman /usr/local/cpanel/3rdparty/mailmain/logs
MySQL (database service) logs
MySQL error log /var/lib/mysql/{SERVER_NAME}.err
MySQL slow query log (if enabled in my.cnf) /var/log/slowqueries