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Thread: Using FileZilla For SFTP (or FTPS . . .) to GlowHost

  1. #1
    JohnMorris is offline Certified Glow Sage
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    Default Using FileZilla For SFTP (or FTPS . . .) to GlowHost

    Hi,

    I have successfully connected with my account via plain old FTP using FileZilla. However, I'd appreciate some guidance for how to set up a secure version of FTP:

    1) FTPS -- I can't find anything in cPanel related to setting up FTPS, although apparently "Olga" has been updated to support TLS. Or something.

    2) SFTP -- I'm not sure how to configure SFTP at all -- do need to generate a certificate or something -- or is it all handled by GlowHost and FileZilla? Here is the FileZilla message I get:
    Status: Waiting to retry...
    Status: Connecting to domainname.com:22...
    Response: fzSftp started
    Command: open "admin@domainname.com@domainname.com" 22
    Error: ssh_init: Network error: Permission denied
    Error: Could not connect to server
    Or do I need to open up Port 22 for TCP in both firewall and router? I have in fact done this for the firewall.

    Full documentation "for newbies" somewhere would be great, although I've looked diligently and not been successful so far. The kind of documentation which takes you all the way through would be great, you know the kind that includes a reminder to check if the plug is in ...

    Your help will be much appreciated.

    Thanks,

    John


  2. #2
    Matt's Avatar
    Matt is offline GlowHost Administrator
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    Default

    Tutorial for connecting to FTPS using FireFTP

    I do not have FilieZilla on this machine but the process should be the same. I will try to get it installed tomorrow and see if there are any differences.

    Please note - SFTP is no longer supported on shared servers. This thread remains for reference purposes only. GlowHost recommends using FTPs instead.
    Last edited by Matt; 10-18-2013 at 01:24 PM.
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  3. #3
    JohnMorris is offline Certified Glow Sage
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    Default Some Progress . . .

    Matt, thanks. Some progress based on the tutorial. However:

    Status: Resolving IP-Address for ftp.personalontologies.com
    Status: Connecting to 64.22.82.198:21...
    Status: Connection established, waiting for welcome message...
    Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
    Response: 220-You are user number 1 of 50 allowed.
    Response: 220-Local time is now 07:50. Server port: 21.
    Response: 220-This is a private system - No anonymous login
    Response: 220 You will be disconnected after 15 minutes of inactivity.
    Command: AUTH TLS
    Response: 234 AUTH TLS OK.
    Status: Initializing TLS...
    Command: USER personal
    Status: Verifying certificate...
    Status: TLS/SSL connection established.
    Response: 331 User personal OK. Password required
    Command: PASS ********
    Response: 530 Login authentication failed
    Error: Could not connect to server
    Current settings in FileZilla (which when I get them right I'll send back for everyone):
    Host ftp.mydomain.com
    Port blank
    Servertype FTPES - FTP over explicit TLS/SSL
    Logontype Normal
    User my cPanel username
    Password my cPanel password
    Transfer Setting passive
    I also had to say at one point that I approved a certifcate.

    Look forward to advice.

    Thanks,

    John




  4. #4
    Matt's Avatar
    Matt is offline GlowHost Administrator
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    Default

    "Login authentication failed"

    That means either your username or password is typed incorrectly.
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  5. #5
    sergey is offline Master Glow Jedi
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  6. #6
    JohnMorris is offline Certified Glow Sage
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    Default

    Team,

    Just FYI any readers of this thread, FileZilla confirmed to work fine with FTPS. Have not yet fully explored SFTP. You can see separate thread summarizing difference between the two...

    John

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