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Thread: Two Days and no hosting??

  1. #1
    jacey is offline Junior Web Sage
    Join Date
    May 2008
    Posts
    10

    Default Two Days and no hosting??

    Hi,
    I signed up for three months of service, however, I have not received an email or phone call confirming my registration. I am unable to access my account until it is "activated". I understand why this activation is important (to filter out the spammers) but it has been such a long time... please let me know what is going wrong with the process involved in my hosting registration.
    thanks,
    JC

  2. #2
    Matt's Avatar
    Matt is offline GlowHost Administrator
    Join Date
    Jan 2005
    Location
    Behind your monitor
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    5,256

    Default

    Hi Jacey-

    Our billing department is closed now (nearly 5 AM here) but they will be open in a few hours (at 9AM EST) and someone will contact you around then provided your telephone number left on the order is valid and working.
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  3. #3
    jacey is offline Junior Web Sage
    Join Date
    May 2008
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    10

    Default

    Thanks for the quick reply, I will be anxiously awaiting that call
    JC

  4. #4
    jacey is offline Junior Web Sage
    Join Date
    May 2008
    Posts
    10

    Default

    Sorry for the doublepost, but I'm just letting you know my phone was apparently not receiving calls, but that is sorted out. Please call as soon as possible

  5. #5
    glowgirl is offline Practically a GlowRu
    Join Date
    Apr 2007
    Posts
    63

    Default

    Hello Jacey,

    Your account was activated earlier today. Also a welcome letter was sent to the email address associated with the account that includes your logins. We just resent it to you in case you did not receive it the first time.

    Have a good day.

  6. #6
    jacey is offline Junior Web Sage
    Join Date
    May 2008
    Posts
    10

    Default

    I have recieved it now, thanks a bunch! I'm going to start installing phpmotion now

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