Hosting Change

[QHF]

Matt,

I changed the DNS name server settings with Network Solutions to point to GlowHost yesterday afternoon and the root domain has already resolved. The hosting plan purchased by this business allows for 5 addon domains. I got into the control panel and tried to setup one of their other domains as an addon domain and couldn't do it. After entering all the information and clicking the Add Domain button, nothing happens. Is this something that requires a support ticket?

As always, thanks for the great service.

PS Let me know if you want to hear a real horror story (after all it is almost Halloween) about a hosting company (no names, I don't want to get sued) that really hates to loose business! If your interested I'll start a new thread in the Lounge.

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The addon domain creations process looked like nothing was happining, but after letting it sit for awhile, it came back with an error message stating the addon domain was already created. But the addon domains section of control panel is still displaying the No Addon Domains are configured message. Any ideas?