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Thread: CNAME (Alias) Setup in WHM

  1. #1
    bdominick's Avatar
    bdominick is offline I am a Glowru!
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    Default CNAME (Alias) Setup in WHM

    I have a client who needs a CNAME record set up to alias a subdomain to a third-party web app provider, Kickapps. Their instructions are pretty rudimentary and don't include specific settings for WHM. So I've had to go it alone.

    So what I have done is gone to Edit DNS Zone for the domain/account in question. I've added the following record:

    Code:
    subdomain 14400 IN CNAME affiliate.kickapps.com.
    (...with trailing dot, and where subdomain is the actual subdomain my client wants)

    For some reason, now when I go to subdomain.clientsdomain.com, it resolves to subdomain.clientsdomain.com/kickapps/service/displayMyPlace.kickAction?as=10058

    But that gives me a 404 error. And I'm not sure if this something residual from previous attempts to tinker my way through this. Originally, the client requested a redirect, so I had a sudomain with standard redirection set up, but I've deleted that.

    I think it's irrelevant that there's an .htaccess file that consists of the following:

    Code:
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteCond %{HTTP_HOST} ^(www\.)?clientsdomain\.com
    RewriteRule ^$ http://clientsdomain.com/site/ [R=301,L]
    </IfModule>
    Any idea what I'm doing wrong here? Do I just need to wait for DNS resolution elsewhere?
    Brian Dominick
    | WebRoot Solutions
    | Server Administrator, Software Developer
    http://mywebroot.com

  2. #2
    bdominick's Avatar
    bdominick is offline I am a Glowru!
    Join Date
    Dec 2007
    Posts
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    Default

    Okay, my settings were correct. I had to clear my browser cache.
    Brian Dominick
    | WebRoot Solutions
    | Server Administrator, Software Developer
    http://mywebroot.com

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