I have a client who needs a CNAME record set up to alias a subdomain to a third-party web app provider, Kickapps. Their instructions are pretty rudimentary and don't include specific settings for WHM. So I've had to go it alone.

So what I have done is gone to Edit DNS Zone for the domain/account in question. I've added the following record:

Code:
subdomain 14400 IN CNAME affiliate.kickapps.com.
(...with trailing dot, and where subdomain is the actual subdomain my client wants)

For some reason, now when I go to subdomain.clientsdomain.com, it resolves to subdomain.clientsdomain.com/kickapps/service/displayMyPlace.kickAction?as=10058

But that gives me a 404 error. And I'm not sure if this something residual from previous attempts to tinker my way through this. Originally, the client requested a redirect, so I had a sudomain with standard redirection set up, but I've deleted that.

I think it's irrelevant that there's an .htaccess file that consists of the following:

Code:
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTP_HOST} ^(www\.)?clientsdomain\.com
RewriteRule ^$ http://clientsdomain.com/site/ [R=301,L]
</IfModule>
Any idea what I'm doing wrong here? Do I just need to wait for DNS resolution elsewhere?