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I am running Spam-O-Matic on VB 4.2.2. The newly registered are going into the "Newbies" group. I have enabled Auto-Promotion, but they don't seem to be moving.
I am on a virtual server, is it possible that my host has something set that is interfering with it? Maybe they have something that stops the cron job?
I went looking for the original instructions for setting up Spam-O-Matic, but didn't find them. I am wondering if I need a Newbies Group or if Spam-O-Matic will work on my site without it.
Thanks
I am not sure I understand you correctly. If you haven't created a group yet - You will need to create this usergroup on your own, and then supply Spam-O-Matc with the numerical ID of this usergroup so that Spam-O-Matic knows what group to put new users into.
Please read the first post of this thread carefully and verify you did everything in the same way. If you currently host your site with GlowHost, and still have questions - please, create a support ticket so we could assist you better. If you are not hosted with GlowHost I am afraid we can only offer limited support here in the forums.
Last edited by Matt; 12-07-2015 at 04:51 PM.
Try to make sure that you have your group IDs configured correctly. That should be the only reason it does not work, unless another plugin is interfering with it.
I also seem to remember that there were settings for vBulletin's own built-in promotion system, I forgot what they call it however.
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I am wondering if I should just drop the "Newbies' group and allow the new members to just enter the "Registered" group. Spam-O-Matic should still hold their new posting for moderation until the moderation limit is reached. Why wouldn't I do this?
The newbies group is not required for SOM to work. It just adds another layer of protection. Most people set up the newbies group to not allow users to post links and then once they have been vetted, the have it move them into the trusted group (registered users) - that way, you don't have to moderate every single post manually. You can just assume that if someone has made 'X' legitimate posts, they are probably real and don't need to be moderated in the registered users group, which would save a lot of time on a very busy forum. On smaller forums, it might not be needed.
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