The server Vern was rebooted and it will take some time to bring all the VPSs back online. We'll keep you updated regularly.
The server Vern was rebooted and it will take some time to bring all the VPSs back online. We'll keep you updated regularly.
Why was the server rebooted? You guys are killing me.
I noticed looking over the threads that you VERN and VPS go down a lot...Its been a couple hours since I noticed they were down and ideas wen they will come back up?
We are in touch with our DC, they are working hard on the problem but I can't tell you any ETA yet.
Not sure about the couple of hours thing. If you had a problem for that long it was probably something else related to your specific VPS as this hardware node went offline about 2:30 EST.
Yes VPS go down a lot more frequently and for a lot longer than dedicated servers.
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There are threads in this forum that can give you historical downtime to resolution results. There is no way to tell if its going to be 2.5 minutes or 2.5 hours it really depends on the issue.
As to why it happens more frequently, the short answer is because it is still a shared server in many regards, and you are relying on your neighbors to be "good neighbors."
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Well the good news is it wasnt any of your neighbors this time. The power supply on it went dead and they have a new one installed now and it is being racked up now.
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The main hardware node is up and running now however Virtuozzo is running it's quota check utility to make sure the quotas are set properly on each VE. This is a result of the unclean shutdown which was a result of the power supply on vern dropping off.
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Trust me... these little bits of downtime are NOTHING..
When I was with iPowerWeb, there were at least 4 times that my server was down for DAYS!! and nobody there even seemed to care..
Here at GlowHost these guys >>>jump<<< the instant there is a problem and go way out of their way to fix it quickly and correctly..
You should be thankful to be here..
Alan Harvey
www.computer-advisors.com