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Thread: Server Maintenance (Uniform) - December 29, 2022

  1. #1
    Larry's Avatar
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    Default Server Maintenance (Uniform) - December 29, 2022

    This is an important scheduled maintenance notice from GlowHost that affects the Uniform server in our Salt Lake City, UT location. Please read the following information carefully.

    Please be advised that tonight, the Uniform server will be undergoing a brief maintenance, which will involve rebooting the server and installing software and security updates.

    Maintenance Window: Maintenance will begin tonight, December 29th starting at 2:00 AM EST. Maintenance is expected to conclude at 4:00 AM EST.

    Numerous precautions are in place to ensure that the maintenance happens as seamlessly as possible. While we anticipate a temporary interruption lasting the duration of the reboot, we do ask that you prepare for potential downtime of the full maintenance window in the case of unforeseen circumstances.

    As with any maintenance and at all times, all GlowHost clients are encouraged to make sure that they have downloaded recent backups of account data. In fact, making sure you have recent backups at all times is part of best practices when maintaining a web site.

    If you have any questions, please feel free to reach out to us via ticket. Our technical support team is available 24/7 to help.

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    Due to unforeseen issues with the BIOS, the server is facing problems booting. We are working to resolve the issue, and will update this thread as we have more information.
    Last edited by Larry; 12-29-2022 at 09:29 AM.

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    The issues with the BIOS have been resolved. We are now performing a file system check of the server. We will continue posting updates here as we have more information.
    Last edited by Larry; 12-29-2022 at 09:32 AM.

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    The filesystem check has been completed, and we've managed to bring the server back up. Websites on the server are working as expected, however, there are still underlying issues our team is still investigating.

    We will continue to keep you posted as we work on the Uniform server.

  5. #5
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    Our technicians have carefully inspected the server, and everything is working as expected. Thank you for your understanding while we've completed this maintenance.

    If you have any questions, feel free to contact us, and our team will be standing by to assist!

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