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Thread: Scheduled maintenance for Echo server - 13th of June

  1. #1
    AndrewGlow is offline Master Glow Jedi
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    Sep 2009
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    Default Scheduled maintenance for Echo server - 13th of June

    As part of our commitment to provide top quality web hosting services, maintenance is required and has been scheduled for the following server.

    Please read these details carefully:

    Server Name: Echo
    Service Date: Monday, 13 June, 2016
    Service Window: 4 AM to 5 AM
    Details: We will perform hot swap of one of HDDs on the server. This should not involve any downtime, but in rare cases reboot may be required
    Expected Downtime: 15 minutes

    This means work will begin at some point during this time specified in the service window above, unless unexpected situations arise. During this service window, your site may go temporarily offline. If we are unable to start the maintenance before the service window closes, it will be re-scheduled for the next day at the same time.

    As always, we recommend that you have local copies of your web site in the event of unforeseen issues which may result in complete and total data loss on the server. While we do not anticipate this to be an issue, it is always a wise choice to have copies of your web site in multiple locations.

    You can make copies of your web site using the backup option in your cPanel.

    Please return to this forum thread if you are interested in receiving status updates or to post any questions if you have them. You may need to register in order to post here.

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    Have no fear,
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  2. #2
    David I is offline Newbie
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    Jun 2010
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    Default

    The disk has been successfully replaced. The RAID is rebuilding right now.

  3. #3
    David I is offline Newbie
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    Jun 2010
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    The RAID rebuild (disk synchronizing) has been paused and will be completed at night.

  4. #4
    Alexander's Avatar
    Alexander is offline Technical Analyst
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    Jul 2007
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    1,330

    Default

    RAID rebuild has been completed for 75%. We expect 100% completion in few hours. We deeply apologize for the inconveniences caused. Thank you for your patience and understanding.

  5. #5
    GlowHost-Daniel's Avatar
    GlowHost-Daniel is offline Customer Care
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    Feb 2014
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    914

    Default

    We sincerely appreciate your patience. At this time the RAID array has been rebuilt to 100% completion. All services should be operating normally at this point. If you experience any issues, please feel free to open a Support Ticket.

    We apologize for any inconvenience this has caused.

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