Required Server Maintenance - Vern

[GlowHost-Daniel]

As part of our commitment to provide top quality web hosting services, maintenance is required and has been scheduled for the following server.

Please read these details carefully:

Server Name: Vern
Service Date: Wednesday, 22 August, 2018
Service Window: 4 AM EST to 5 AM EST
Details: Check cabling connections
Expected Downtime: 15 minutes

This means work will begin at some point during this time specified in the service window above, unless unexpected situations arise. During this service window, your site may go temporarily offline. If we are unable to start the maintenance before the service window closes, it will be re-scheduled for the next day at the same time.

As always, we recommend that you have local copies of your web site in the event of unforeseen issues which may result in complete and total data loss on the server. While we do not anticipate this to be an issue, it is always a wise choice to have copies of your web site in multiple locations.

You can make copies of your web site using the backup option in your cPanel.

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[PaulGlow]

The maintenance has been completed and the server is currently running a file system check. We will update you as soon as the server is online.

[PaulGlow]

Unfortunately server is not booting back online due to kernel panic issue. We're still investigating the issue, we've attempted to boot the server from previous kernels but we haven't had luck with that route. We're working to get this resolved as soon as possible.

[PaulGlow]

Server is back online at this time. Feel free to open a support ticket if you find any issues with websites.
We are sorry for the inconvenience happened due to extended downtime.