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Thread: Reboot (epsilon.gendns.com) - October 08, 2023 2:00 AM - 4:00 AM EDT

  1. #1
    GlowHost-Sara is offline Technical Analyst
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    Default Reboot (epsilon.gendns.com) - October 08, 2023 2:00 AM - 4:00 AM EDT

    This is an important scheduled maintenance notice from GlowHost that affects the Epsilon server. Please read the following information carefully.

    Please be advised that on October 8 (Sunday), we will be performing a RAM replacement/reboot of the Epsilon server.

    Maintenance Window: Maintenance will begin October 8 starting at 2:00 AM EDT. The maintenance is expected to conclude at 4:00 AM EDT.

    Numerous precautions are in place to ensure that the maintenance happens as seamlessly as possible. While we do not anticipate more than a brief interruption due to the reboot, we do ask that you prepare for potential downtime of the full maintenance window in the case of unforeseen circumstances.

    As with any maintenance and at all times, all GlowHost clients are encouraged to make sure that they have downloaded recent backups of account data. In fact, making sure you have recent backups at all times is part of best practices when maintaining a website.

    If you have any questions, please feel free to reach out to us. Our technical support team is available 24/7 to help.

    GlowHost Team

  2. #2
    GlowHost-Sara is offline Technical Analyst
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    Feb 2014
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    Default

    Maintenance completed and the server is online. Please open a support ticket for any issues.

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