OUTAGE: Kilo Network Issues

[GlowHost-James]

Emergency maintenance is required and has been scheduled for the following server.



Please read these details carefully:



Server Name: Kilo

Service Date: Tuesday, 16 April, 2013

Service Window: 6 PM to 10 PM

Details: Network Problems on Kilo Server

Expected Downtime: 2 hours



At this time, we are experiencing a network problem with the server and
are working to resolve the issues. We currently do not have any ETA on
when this will be completed. As we receive updates from our team at the
datacenter, we will update the forum post. Thank you for your continued
patience.



We are currently working on this server and will have service restored
as soon as possible. Please do not call or open support tickets
regarding the downtime as floods of tickets at our helpdesk will only
slow response times for other users. We will post updates as they become
available in this forum thread.



Please post any questions that you may have in this forum thread so that
common questions that may arise surrounding this issue can be answered
in a central location instead of individual support tickets which will
slow down response times for everyone involved.



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Please click "Thread Tools" at the top right of the first post in the
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We sincerely apologize for the unexpected inconvenience and are working as fast as we can to restore service.



Thank you for choosing GlowHost.

[GlowHost-James]

At this time, we are still working on the problem and do not have an ETA. We will continue to update this thread as things progress. Thank you for your patience.

[Matt]

Service has been restored to normal, we thank you for your patience while this matter was resolved. Sometimes new servers and new Operating systems have obscure bugs that like to hide out even on well tested hardware. We should have this problem under wraps now.