Results 1 to 7 of 7

Thread: Missy Server Down

  1. #1
    David I is offline Newbie
    Join Date
    Jun 2010
    Posts
    1,245

    Default Missy Server Down

    The server Missy is down, and currently running fsck. We are waiting for it to finish. Once it does, sites should become available again. We do not have any estimate on time right now. Linux takes anywhere from a few minutes to a few hours to run it's disk check utility.

    If anything changes, we will be sure to post about it here.
    Last edited by Matt; 08-12-2010 at 08:58 AM.

  2. #2
    Matt's Avatar
    Matt is offline GlowHost Administrator
    Join Date
    Jan 2005
    Location
    Behind your monitor
    Posts
    5,325

    Default

    After fsck Missy came back on temporarily and then the primary drive failed. Right now we have to replace the primary drive and reload the OS and cPanel. This process can take several hours depending on how fast the cPanel and Linux mirrors are running. Once cPanel is installed we will begin loading backups of your sites.

    Please understand that eventually all hard drves break and need replacement. Sometimes they give more warning about pending failure, and sometimes they just die without any warning. In this case there was not much warning and the only possible fix is to replace the drive and load backups.

    We will update you here with progress updates. if you have questions, please ask here instead of opening a trouble ticket so that we can avoid answering the same questions for everyone in private help tickets.

    We are sorry for the inconvenience caused and should have things back and running very soon.
    Send your friends and site visitors to GlowHost and get $125 plus bonus!
    GlowHost Affiliate Program | Read our Blog | GlowHost's Facebook | Follow us on Twitter | GlowHost on Google+

  3. #3
    Matt's Avatar
    Matt is offline GlowHost Administrator
    Join Date
    Jan 2005
    Location
    Behind your monitor
    Posts
    5,325

    Default

    The OS and cPanel have been installed. We are going to start resuming backups very shortly.
    Send your friends and site visitors to GlowHost and get $125 plus bonus!
    GlowHost Affiliate Program | Read our Blog | GlowHost's Facebook | Follow us on Twitter | GlowHost on Google+

  4. #4
    rickpugh's Avatar
    rickpugh is offline Practically a Glow Sage
    Join Date
    Apr 2005
    Location
    Simi Valley, California, United States
    Posts
    21

    Default Update?

    Hey Matt and Team,

    Any update?

    Thanks,
    Rick
    Thanks,

    Rick

  5. #5
    Alexander's Avatar
    Alexander is offline Technical Analyst
    Join Date
    Jul 2007
    Posts
    1,371

    Default

    65% of all the accounts are restored. Restoration is still in progress.

  6. #6
    Matt's Avatar
    Matt is offline GlowHost Administrator
    Join Date
    Jan 2005
    Location
    Behind your monitor
    Posts
    5,325

    Default

    The Backup system is currently working on usernames alphabetically A-Z. Right now it is finishing up the usernames that begin with "t" so we are nearly finished.
    Send your friends and site visitors to GlowHost and get $125 plus bonus!
    GlowHost Affiliate Program | Read our Blog | GlowHost's Facebook | Follow us on Twitter | GlowHost on Google+

  7. #7
    Matt's Avatar
    Matt is offline GlowHost Administrator
    Join Date
    Jan 2005
    Location
    Behind your monitor
    Posts
    5,325

    Default

    All sites have been restored. If you have any issues with any sites please open a ticket at our helpdesk.
    Send your friends and site visitors to GlowHost and get $125 plus bonus!
    GlowHost Affiliate Program | Read our Blog | GlowHost's Facebook | Follow us on Twitter | GlowHost on Google+

Similar Threads

  1. Nicole: fsck
    By David I in forum Outages and Scheduled Maintenance
    Replies: 1
    Last Post: 06-29-2010, 10:10 AM
  2. Cleo server -FSCK
    By Alexander in forum Outages and Scheduled Maintenance
    Replies: 1
    Last Post: 09-03-2009, 01:02 PM
  3. Ginger FSCK
    By GlowAlex in forum Outages and Scheduled Maintenance
    Replies: 3
    Last Post: 07-05-2009, 06:54 AM
  4. Fran server - fsck
    By Alexander in forum Outages and Scheduled Maintenance
    Replies: 1
    Last Post: 01-05-2009, 09:09 AM
  5. Ginger Server - Down for fsck
    By Matt in forum Outages and Scheduled Maintenance
    Replies: 1
    Last Post: 10-14-2008, 01:24 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16