COMPLETED:

At this time, we are pleased to inform you that the services are restored and running as intended.

What Happened?

The issue was not immediately resolved upon replacing the drive, and the system was not successful in recognizing both storage devices.

Because of this, we've had to prepare new drives, reinstall the entire system, and restore data from backups.

What's Next?

Please have a look at your website and let us know if you see any issues. As we've repaired the system and restored your data from the most recent backups, everything should be back up and running for you.

Once again, we extend our sincerest apologies, and our team will continue to work hard in preventing these very rare circumstances from occurring again.

Please create a ticket if you have any questions or if there's anything we can do for you, and our team will be standing by to assist further.