Http down on Haylee

[Matt]

I am sending a message here because your trouble ticket system is also down and is not responding.

The ticketing system is not down.

If you are one of the lucky ones to get the error "SERVER CONNECTION ERROR (CODE 203): Could not connect to licensing server."

Try refreshing your page, and you should be able to view your ticket.

There is a problem with our helpdesk vendor's licensing server. We are working to resolve that issue.

Another major issue is with the glowhost login and trouble ticket system. I was unable to log in for an hour and then when I did and filled out a ticket, your software rejected my ticket saying that my domain name was not properly registered and then when I tried to submit the ticket anyway, your system erased everything in my ticket and I had to start a new ticket.

You wont loose the data that you posted if you refresh your ticket instead of using your back button or whatever happened. Refreshing the page resubmits your data without you having to type it again...

I am completely unable to log into my ftp access of the file system.

The FTP server is temporarily offline because it is still being attacked. You will need to wait a while until the attack dies down.

Finally, now that I have joined this forum so I could communicate with you while the other means are broken, I see at the bottom that I am not allowed to post any new threads at all. Why am I restricted?
I tried to post this and was notified that I am not authorized to include the name of my domain that is hosted by you. Again, why am I restricted; I have had 3 star professional hosting for several years with you?

As with most forums, you need to register to post. I see that you have registered and are now able to post. You cant post domains until you have 5 posts. These registration and domain rules are to keep the spammers off the boards.