Olga reboot

[Matt]

I have 2 glowhost accounts, one on Olga and one on Lisa. Both are budget but the account on Lisa has barely any issues.

You are a lucky one then as Lisa is a Professional server and I suppose you were created there at some point when we needed to put that account on a Pro server. Perhaps Olga was having issues that day and we needed a machine to put the account on for setup. So you are getting a Pro server at a Budget price. I suppose it validates our points though about reliability on the Pro versus Budget hosting lines.

As for your uptime comment, 99.44% is where Olga stands for this month....Sounds like above 99% to me.

Still not happy about it but again we've kicked a bunch of power users off this machine and hopefully we do not dip below 99.4% this month though our SLA on Budget is 99% and nothing more.