Mat,
How do I go about changing a Domain name? The organization's website I help maintain is restructuring and they want to change their name as part of the reorganization.
QHF
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Mat,
How do I go about changing a Domain name? The organization's website I help maintain is restructuring and they want to change their name as part of the reorganization.
QHF
Hello, if you need to change the main domain name of the account, you just need to open a ticket for support department, we'll do it for you.
Thank you Alex S. As soon as a final dicision is made about the new Domain name, I'll open a support ticket.
Sure, always glad to help.
I now have a new Domain name. Just waiting until all the legalities are finished with the IRS and the State before I open the help ticket to have the domain name changed with GlowHost. Question, what will happen to the present site? Will the domain name change break everything? Will it still be accessible to copy over?
Per directive I've created an addon domain, password protected it, and am using it to build a new site using Soholaunch Pro I found in CPanel. The CEO wanted me to develop an new site to go with the new domain name, but wants the option of going back to the current site, just in case. I am building the new site using an addon domain under the current domain. Will the new site under the addon domain still be available after the name change or should I back up the new site to my local PC and restore when the new domain goes live?
I just want to understand the mechanics of the change, I have to present to management this Thursday on how this domain change will work. Hope you guys can make me look good! :waves:
Thanks!
QHF
It depends on what option you will choose. If you choose only to change your main domain name, the site will be available under your addon domain name. However it's recommended to not have any addon domain names if you want to change your main domain name because it will cause some issues and some domains will disappear from your cPanel. We recommend to terminate the account from the server and create an account with your new domain name. We will generate a backup of your account before termination so you can restore the files from it in case you need them.
Thanks for the information Sergey. But I made a mistake with the informaiton I gave in an earler post. What I have a Sub-domain, not an Add-on on the current account. The current path is; public_html/subdomain.maindomain.org. Given what I asked about in the earlier post, does this change things?
QHF
Well one way to do it is to delete the subdomain via cpanel then create an addon domain using the specified folder.
The other way to do it is to create a new cPanel account and upload the files to that.
But I think this is all overly complicated when you could have just hosted the new domain that they wanted and built the site on the new domain. Its not like robots or humans are going to stumble across the new site, and if they do, so what?
I just emailed the CEO about this very thing and am waiting for a response. Going back, I found that the current domain will not expire for another year and a totally new domain is to be registered, this new domain will be the new main corporate site. Now, If I leave the current site structure with the subdomain intact, the old domain should still be accessible in CPanel, correct? It seems to me, I should see the current (old) domain and the newly registered domain in CPanel, or is this wrong.
QHF
Ok I am with you....
I think you lost me.
What are you trying to do? What old domain? You mean the root domain for this account? Yes it will always be there, cPanel is associated with one root domain and "X" other addon domains can be added.
You are not going to see the new domain until you add it in the addon domain configuration.
I guess I've lost myself and you. Let's take this a setp at a time so I don't get discombobulated.
Am I understanding so far?
- Currently we have a domain and website. This domain still has a year to go before it has to be renewed, currently no plans to renew.
- We will be registering a new domain soon.
- Your saying, if I understand correctly, because we have the current domain as our root domian, when we register the new domain it will be an addon domain.
You are understanding #1 and #2
With #3 you actually need to go register a domain at a site like InstaPro.net and once you own that domain, then you point the nameservers for that domain to the same nameservers as your root domain.
Once you have done that, you can tell cPanel to make an addon domain, at which point, your cPanel will now have options for both the root domain and any configured addon domains.
Plan B is to order a new hosting account for the new domain and keep the control panels and FTP space separate which is my vote only because I find addon domains extremely annoying in the way that cPanel creates them.
The other issue with addon domains is they don't take SSL easily. They can be a pain in the butt to migrate later, should you ever require a standalone cPanel account, and support ticketing can be slower because many times someone opens a ticket requesting info for an addon domain and not a root domain and it takes some extra steps to track down what exactly they are talking about if they do not give all the details.
This is the answer I was looking for. Thank you for the clear heads at GlowHost! Two separate cPanels, one for the current domain and one for the new corporate domain. I think I finally understand. When I get the final approval, I'll open a new hosting account and register the new domain name through Glowhost. I'll get back to you soon.
OK, our foundation CEO registered a new domain through GlowHost and purchased a new hosting account yesterday. She received the order customer receipt/purchase confirmation almost immediately by return email. I was contacted about an hour ago and so far I'm told she did not receive a phone call to confirm the order, or the welcome email with the new account login information.
I was forwarded the confirmation email so I checked the MyGlow account manager and it shows only one domain, the current domain. Shouldn't the Account Manager show two domains, the current one and the new one registered yesterday?
Should I open a trouble ticket? I have all the new account details, as I was given a copy the the purchase receipt. Because I am the technical contact, would it be possible to send me a copy of the welcome letter that contains the new domain login informaiton?
Thanks in advance for your help.
Its best to open a trouble ticket if we are referencing account specific information and not generalized questions that would not benefit the other members of this forum. Thanks.
Thanks Matt,
I'll open a ticket right away.