Cannot send/receive emails, log in to Glowhost, do anything

[Duritz]

Hi. I am a new customer. My email address is *REMOVED* For the first two days I was able to access and send emails, but for the past 3 days I have not been able to. I also cannot log onto glowhost, it says my login is incorrect. The error I get when trying to access emails is -


Task 'Greyhound Ratings - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.'

I am obviously online. The server name is correct, I have tried ports 25 and 26, nothing is working.

I tried submitting a ticket two days ago, have heard nothing (i did give an alternate email address but have heard nothing).

Can someone please assist, this is immensely frustrating.