Regarding Olga Performance

[dazkeirle]

o.k. excellent.

I wont be going elsewhere. I don't usually get this level of support on any of my other sites hosted by others. Sure i din't get quite as many issues but then as you say, i pay more there and so I'm sure there are less users on the server.

My issue with going up to pro is that none of the packages go up to 100 Gb bandwidth per month, and that is roundabouts what i'm using so I'm forced lower or almost double the price to a semi-dedicated. While I'd love that, it's just a little too pricy.

Thanks for tips on subscribing. I'm such a n00b, should have thought of that.

[IanOBrien]

Matt, a few clarifications:

In order to achieve virtually uninterrupted service, you are recommending that I upgrade to a VPS or dedicated box? This seems like a substantial leap just to guarantee that my vB stays functioning.

Can you not guarantee 99.9% uptime on an advanced 4 star plan for my vB?

[Matt]

In order to achieve virtually uninterrupted service, you are recommending that I upgrade to a VPS or dedicated box?

I cannot say that will be the case for your particular scenario, but what I can do is look at the numbers of others over the years who are dedicated and look at the historical trends and see that we rarely if ever have problems from the dedicated customers. And when there is, there is usually only one customer to support, and one or a handful of sites that need addressed, not hundreds at a time like a shared server, which also increases support response of that server because we are not in these forums posting updates, and also not answering the same question hundreds of times in a row at the helpdesk ticketing system.

Can you not guarantee 99.9% uptime on an advanced 4 star plan for my vB?

Again I feel I am being misunderstood, but that is not a new thing for me.

No, I cannot guarantee you that, computers and hardware are too imperfect. We try to meet that and historically have and have even been very close to that on the budget plans.

My primary point is all servers have issues and during a time when the entire thing needs a restoration, like now, you will be waiting longer on a server that has more users and larger sites. If you look at the Advanced and Budget plans, they are identical on disk space so if there was any speed to recovery difference between Budget and Advanced, it would be minimal, since many if not all of the sites are going to be large ones.

[Matt]

o.k. excellent.

I wont be going elsewhere. I don't usually get this level of support on any of my other sites hosted by others. Sure i din't get quite as many issues but then as you say, i pay more there and so I'm sure there are less users on the server.

My issue with going up to pro is that none of the packages go up to 100 Gb bandwidth per month, and that is roundabouts what i'm using so I'm forced lower or almost double the price to a semi-dedicated. While I'd love that, it's just a little too pricy.

Thanks for tips on subscribing. I'm such a n00b, should have thought of that.

Maybe it is time to consider consolidation of your accounts to something that only has your sites on it. Based on all the monthly fees I am sure you would be getting close to a VPS if that is the case. VPS still scare me with these sort of events so you know I waill always say "go dedicated."

[dazkeirle]

kind of.

I work for a web firm and have some sites hosted with our own hosting services but I'm up to my allowance and cannot get the required bandwidth on the few services we do offer.

I will look into getting something more permanent sorted though.