Thanks, Lynne.

Things are better. We have our second meeting tomorrow after a week's delay. I've come to grips with it. It's a good lesson and every one of these lessons makes me feel like i'm that much more experienced in business. I may just turn away business now that looks like it could be of the "I don't have a clue" variety, but also be stuck in their ways and not open to you being the expert.

Charlesh