far more than http is down!
I am sending a message here because your trouble ticket system is also down and is not responding. I can't even read replies to trouble tickets per the links in emails sent to me. If the replies could be sent to me by email, then at least I could read them.
I see that my website is now appearing after ~7 hrs. But I am completely unable to log into my ftp access of the file system.
Another major issue is with the glowhost login and trouble ticket system. I was unable to log in for an hour and then when I did and filled out a ticket, your software rejected my ticket saying that my domain name was not properly registered and then when I tried to submit the ticket anyway, your system erased everything in my ticket and I had to start a new ticket.
Finally, now that I have joined this forum so I could communicate with you while the other means are broken, I see at the bottom that I am not allowed to post any new threads at all. Why am I restricted?
I tried to post this and was notified that I am not authorized to include the name of my domain that is hosted by you. Again, why am I restricted; I have had 3 star professional hosting for several years with you?
These problems may all be related but I thought you would want to know about them as they likely affect everyone.
Regards,
Jeffrey Pawlan
able to read your replies on the trouble ticket but prevented from replying
I sent you a lengthy reply with details on the trouble ticket while I was successfully logged in. When I hit send, I got the same error msg reported earlier. I did not hit the back button; I hit the Refresh button this time and also previously. But again it deleted my entire message and them logged me out of the entire Help Desk. I am using a recent version of Firefox on Solaris 10.
I will try the system in the morning.
For some reason I can't post in the Haylee thread
It says
$bbuserinfo[username], you do not have permission to access this page. This could be due to one of several reasons:
What's worse, I can't load any of my sites on haylee either (nor can I load the op's site, myweaverville.com.
The server does seem up, did I end up in the filter table ?