Emergency Maintenance - All Servers

[Matt]

One of the main routers at the GNAX datacenter has an issue with it's supervisor card and needs to be replaced immediately.

They will be replacing it with an upgraded card that they have on hand.

This will affect all servers on the GOLD network, which is most every machine we have unless you are on an un-managed server which are typically on the SILVER network.

Additionally, they are going to replace the other main router's card tomorrow with an upgraded version.

This first upgrade will happen in the next few hours.

This should not be an entire network outage, but it means that about 50% of the backbone that feeds the datacenter will be shut off so I would imagine request times will be slower than normal as the secondary router will be picking up the load of the one that is being worked on.

If there are any updates to this issue we will be sure to post them here.

[Matt]

The primary router is being worked on now. They just powered it down.

[Matt]

Everything is done. You might still see some slowness for the next 30 mins or so while the ARP tables update, if you noticed anything at all to begin with.