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Thread: Resolved- Olga "has" had a bad hard drive

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  1. #1
    Matt's Avatar
    Matt is offline GlowHost Administrator
    Join Date
    Jan 2005
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    Behind your monitor
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    I am sorry to hear that AsdaLegend. All we can do at this point is offer refunds for those that request them, upgrades to other shared hosting plans, and apologies to the rest of you. I know it is frustrating no one is more frustrated than me and I hope soon I will be able to find a few minutes to get some rest...

    Our goal here was to preserve your data from what could have a catastrophic drive failure. I think we succeeded in that department. Now we are stuck dealing with the hardware limitations of the raid array and waiting for it trying to rebuild itself.

    If any of you would like to be migrated to another type of hosting plan with a higher uptime SLA please open a ticket and we can move your account to any type of hosting account you like, typically anything on the site other than budget or advanced hosting will put you on a package with a higher uptime SLA and off of the Olga server. We can also credit you a free month of hosting should you prefer an upgrade option.
    Last edited by Matt; 02-26-2008 at 07:06 PM.
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  2. #2
    klikmouse is offline Newbie
    Join Date
    Feb 2008
    Posts
    2

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    Hello all. First post here.

    Frustrating, yes. But "thank you" to everyone who worked hard to get us back up and running.

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