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Thread: It's me again...

  1. #1
    jacey is offline Junior Web Sage
    Join Date
    May 2008
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    10

    Default It's me again...

    I posted earlier about my wordpress website. Since then, my domain has been set to wildcard DNS (after opening a ticket) but that didn't solve my problem. I am willing to reinstall the whole script if necessary.

    My website:
    STARTWORD.COM

    Problem: When I create a blog with a new user, I cannot access the sub domain to view or activate the blog.

    Feel free to create a quick account and see what I mean.
    Any help would be greatly appreciated,
    Thanks,
    JC

  2. #2
    Alexander's Avatar
    Alexander is offline Technical Analyst
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    Jul 2007
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    Post

    Hello, please, submit a trouble ticket regarding this issue.
    Thanks.

  3. #3
    Matt's Avatar
    Matt is offline GlowHost Administrator
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    Default

    Actually, in this case, re-opening the existing ticket might be beneficial since its in regards to the same topic. We do appreciate and encourage your forum posts however account specific requests should be directed to our helpdesk so we know who you are and what we need to look at.
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  4. #4
    jacey is offline Junior Web Sage
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    May 2008
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    Default

    Okay, I get the message. I'm new and didn't realize my hosting account wasn't tied to this profile.
    thanks,
    JC

  5. #5
    Matt's Avatar
    Matt is offline GlowHost Administrator
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    Default

    No problem GreenHorn.

    We appreciate your forum posts so please, post here as much as possible. Hopefully we can get you squared away at the helpdesk for this particular incident.

    Have a good weekend
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