Results 1 to 10 of 10

Thread: getting logins after hosting purchase

  1. #1
    omarfilip's Avatar
    omarfilip is offline Nearly a Master Glow Jedi
    Join Date
    Jan 2008
    Location
    Dallas, TX
    Posts
    127

    Default getting logins after hosting purchase

    Hi, when can I expect to get the login information for the vps hosting I purchased yesterday?

    Regards,
    Omar

  2. #2
    Alexander's Avatar
    Alexander is offline Technical Analyst
    Join Date
    Jul 2007
    Posts
    1,773

    Default

    Hello, could you, please, open a trouble ticket for our billing department regarding this issue?

  3. #3
    omarfilip's Avatar
    omarfilip is offline Nearly a Master Glow Jedi
    Join Date
    Jan 2008
    Location
    Dallas, TX
    Posts
    127

    Default

    It requires a login and I don't have that. I only received an email that $550 was paid and that the order is being processed.

  4. #4
    Alexander's Avatar
    Alexander is offline Technical Analyst
    Join Date
    Jul 2007
    Posts
    1,773

    Default

    Oh, in this case you need to choose Pre-Sales Questions. This department doesn't require login.

  5. #5
    omarfilip's Avatar
    omarfilip is offline Nearly a Master Glow Jedi
    Join Date
    Jan 2008
    Location
    Dallas, TX
    Posts
    127

    Default

    I submitted a ticket in the "Login" department.

    I've already paid, so shouldn't this be somewhere other than pre-sales?

  6. #6
    Alexander's Avatar
    Alexander is offline Technical Analyst
    Join Date
    Jul 2007
    Posts
    1,773

    Default

    You'll get all the information in your welcome letter. Our billing representative will send you it. Please, be patient. Thanks.

  7. #7
    Matt's Avatar
    Matt is offline GlowHost Administrator
    Join Date
    Jan 2005
    Location
    Behind your monitor
    Posts
    5,931

    Default

    This should be setup later this evening or early tomorrow morning US EST. The VPS take a little while to setup. Thanks for your patience.
    Send your friends and site visitors to GlowHost and get $125 plus bonus!
    GlowHost Affiliate Program | Read our Blog | Follow us on X |

  8. #8
    Matt's Avatar
    Matt is offline GlowHost Administrator
    Join Date
    Jan 2005
    Location
    Behind your monitor
    Posts
    5,931

    Default

    Actually according to Sergey this should be done in a couple hours. So it looks like sooner than I anticipated. Again please accept our appologies for the delay in setup time.
    Send your friends and site visitors to GlowHost and get $125 plus bonus!
    GlowHost Affiliate Program | Read our Blog | Follow us on X |

  9. #9
    omarfilip's Avatar
    omarfilip is offline Nearly a Master Glow Jedi
    Join Date
    Jan 2008
    Location
    Dallas, TX
    Posts
    127

    Default

    Well, looks like Sergey pulled some overtime and got me up and running -nice work! I really appreciate it guys.

  10. #10
    GlowAlex is offline Master Glow Jedi
    Join Date
    Sep 2007
    Posts
    188

    Default

    You are welcome.

    It's good to know that you finally received the login info.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

1 2 3 4 5 6 7 8 9 10 11 12 13 14