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Thread: cannot see what sergy said on ticket

  1. #1
    atcspaul is offline What's a Guru? I want to be a GlowRu!
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    Default cannot see what sergy said on ticket

    ticket # CDN-0458-723
    i cannot see the response or ad to it. not sure what is going on

  2. #2
    sergey is offline Master Glow Jedi
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    I have fixed this and you should be able see/add replies to your ticket.

  3. #3
    atcspaul is offline What's a Guru? I want to be a GlowRu!
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  4. #4
    sergey is offline Master Glow Jedi
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    No problem. Glad to help.

  5. #5
    atcspaul is offline What's a Guru? I want to be a GlowRu!
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    Default

    you all always do. glow host service is best on the net

  6. #6
    atcspaul is offline What's a Guru? I want to be a GlowRu!
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    i have malware on the site i cannot find to get rid of. will upgrading to 3.8.6 from 3.6.8 get rid of the malware and do you also still do the upgrades which i do not mind paying for

  7. #7
    David I is offline Newbie
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    Default

    This problem was resolved. In case someone has the problem with malware on his site - please open a ticket at helpdesk and our support guys will help you.

  8. #8
    Matt's Avatar
    Matt is offline GlowHost Administrator
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    You should always be running the latest version of your scripts even if you do not see any problems it does not mean that they do not exist and that your site won't get hacked.

    Even though your current issue is solved, you are better off upgrading all of your boards so that they are up to date.
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