getting logins after hosting purchase

[omarfilip]

It requires a login and I don't have that. I only received an email that $550 was paid and that the order is being processed.

[Alexander]

Oh, in this case you need to choose Pre-Sales Questions. This department doesn't require login.

[omarfilip]

I submitted a ticket in the "Login" department.

I've already paid, so shouldn't this be somewhere other than pre-sales?

[Alexander]

You'll get all the information in your welcome letter. Our billing representative will send you it. Please, be patient. Thanks.