She tells me the verizon tech says the @verizon email won't be affected, so its the @herdomain email that is at issue. Also stated in a recent email from her is that "to revise the MX records to MTA1 and MTA2. Currently there is a number in front of the MTA". So besides my question about the 'how to' in the control panel is this question: what is the proper format, if you know, which may be a question for a verizon tech Thanks!