Hi

We have upgraded to a vps (which was a bit tricky as I didn't know what to do or expect and it went a bit pear shaped on your end as well) and are now looking at upgrading again to a managed dedicated server - could you just let me know what the process is for upgrading to a managed dedicated. And by that I mean
1. How long does it take for you to set up
2. What can I expect
3. Do I transfer the files
4. Would there be any downtime

Thanks!
Caroline