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Thank you so much, your response is super quick.

OK, let me submit a ticket again. Maybe something wrong with my previous operation.

The new ticket details:
Ticket Key: EHI-0458-922 Access...

Matt,

Thank you for the quick response.
I'm sure there is no email in my spam folder.

Actually, I have already submitted a ticket in "Pre-Sales Questions" field. However, so far now response....

I ordered a budget space 12 hours ago, so far, I did not receive any email or phone call for confirmation.

Is there anyone can help to check the status of my order?

Following is the order...