Few questions before I move theidioms.com to Glowhost.

[lillyrowling18]

Hi there,
I need a few question before I move my website to the Glowhost.

1. Can you tell me more about the server resources that come with your hosting plans? I'm concerned about ensuring fast page load speeds for my idiom dictionary website, and I want to make sure that your hosting plans have sufficient resources to handle traffic spikes.
2. Do you offer any database management tools or services? My idiom dictionary will require a database to store all of the entries, so I want to make sure that I can easily manage the database within your hosting environment.
3. How do you handle backups of customer data? It's important to me that all of the entries in my idiom dictionary are backed up regularly and can be restored in case of any data loss.
4. What level of security measures do you have in place to protect customer data? As an idiom dictionary will include sensitive information, I want to make sure that my customers' data is protected from cyber threats.
5. Can you tell me more about your uptime guarantee? I want to make sure that my idiom dictionary is available to users at all times, and I'm interested in understanding how you ensure maximum uptime.

Thank you

[GlowHost-Sara]

Please find my comments.

Can you tell me more about the server resources that come with your hosting plans? I'm concerned about ensuring fast page load speeds for my idiom dictionary website, and I want to make sure that your hosting plans have sufficient resources to handle traffic spikes.

All of our hosting plans and resources can be found at https://glowhost.com/web-hosting-ser...d_web_hosting/ . If you are looking for speed, I would suggest trying our Elastic site plans available at https://glowhost.com/web-hosting-service/elastic-sites-managed-vps-alternative/

Do you offer any database management tools or services? My idiom dictionary will require a database to store all of the entries, so I want to make sure that I can easily manage the database within your hosting environment.

You can use PHPmyadmin to manage the database. You do have the options to modify table contents, import/export data via PHPmyadmin

How do you handle backups of customer data? It's important to me that all of the entries in my idiom dictionary are backed up regularly and can be restored in case of any data loss.

Unlimited Account backups are generated one time per week, on Sunday. If you need a higher backup frequency please choose any other package. All other packages include nightly backups.

What level of security measures do you have in place to protect customer data? As an idiom dictionary will include sensitive information, I want to make sure that my customers' data is protected from cyber threats.

All of our shared plans come with CloudLinux for improved security. All domains are using independent resources using cagefs feature. We do have firewall/mod_security in place to block most of the bad traffic/attacks. If you require higher security, you can use Sucuri web application firewall. Details about the same can be found at https://glowhost.com/web-site-hack-i...s-by-glowhost/ .

Can you tell me more about your uptime guarantee? I want to make sure that my idiom dictionary is available to users at all times, and I'm interested in understanding how you ensure maximum uptime.

You can find details about our SLA at https://glowhost.com/sla/

[GlowHost-Daniel]

Hi lillyrowling18!

If you have any other questions, please don't hesitate to reach out to us directly. You can create a ticket here and our 24/7/365 staff will have an answer for you quickly!

We look forward to the opportunity of serving you!