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Thread: Server Alpha is not accessible

  1. #1
    AndrewGlow is offline Master Glow Jedi
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    Default Server Alpha is not accessible

    Hello,

    Server Alpha is not accessible. We are investigating this issue. Updates will follow.
    Have no fear,
    GlowHost is Here!

  2. #2
    AndrewGlow is offline Master Glow Jedi
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    Server has been rebooted and is back online.
    Have no fear,
    GlowHost is Here!

  3. #3
    sergey is offline Master Glow Jedi
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    The "/" partition became read-only on the server and we had to reboot it for file system check.

  4. #4
    sergey is offline Master Glow Jedi
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    We have scheduled the drive replacement on Alpha on June 3rd, 3 AM EST. We will update the thread when the drive is replaced and the backup restoration from the old drive has been started.

  5. #5
    David I is offline Newbie
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    We are currently restoring data from the old driver. It will take about 3 hours.

  6. #6
    Alexander's Avatar
    Alexander is offline Technical Analyst
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    The restoration process takes more time than we expected. Currently accounts starting from 't' are being restored.

  7. #7
    Matt's Avatar
    Matt is offline GlowHost Administrator
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    We are still restoring sites, but we are almost done. Thank you for your patience and understanding.
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  8. #8
    David I is offline Newbie
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    The restoration process has been successfully completed. Server Alpha is working fine now.

  9. #9
    GlowAlex is offline Master Glow Jedi
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    Sep 2007
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    Default

    The account disk quotas look to be reset after restoration and some accounts are out of diskspace so you may have issues with sites and mail. To correct this you will need to login to WHM and check/correct disk quotas for your resold accounts.

    We are sorry about the inconveniences.

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