Registration, Is my order Proccessed

[Unregistered]

Hi -

I have order a couple of hours ago and I got an email of confirmation but no instructions with it, have i done something wrong or? please can you creal this up for me,

Thanks - Adam

[Alexander]

Hello, Adam.
The most probable thing that your account is in a pending status. Please, open a ticket regarding this issue, we'll try to help you with it.

[Unregistered]

How will the billing representatives contact me by Phone or by email ?
If by phone, what happens if i miss a call, does my order get held ?

Thanks, M. Adam.

[Alexander]

You need to open a trouble ticket at
https://glowhost.com/helpdesk/index.php?cmd=newticket

Our billing representative will contact you by phone. If you miss the call, an e-mail will be sent to you.

[Muhammad]

I cannot start a new ticket in that category, because it requires me to be logged in. ?

[Alexander]

You need to open ticket in Pre-Sales Questions in this case.

[Muhammad]

Okay, Thanks